Terms & Conditions


These terms tell you the rules for using our website https://www.dronelab.io (our site).


https://www.dronelab.io is a site operated by Drone Industries Limited ("We"). We are registered in England and Wales under company number 09287815 and have our registered office and trading address at Campus North 5 Carliol Square, Sunco House, Newcastle Upon Tyne, Tyne And Wear, NE1 6UF. Our VAT number is 197995321.

To contact us, please email [email protected] or telephone us on +44 (0)191 645 6150.


By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.


These terms of use refer to the following additional terms, which also apply to your use of our site:

our Privacy and Cookie Policy[insert as link to site's privacy and cookie policy], which sets out the terms on which we process any personal data we collect from you, or that you provide to us and sets out information about the cookies on our site. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

our terms and conditions of supply [insert as link to site's privacy and cookie policy] which will apply when we supply paid services to you.


We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.


We may update and change our site from time to time to reflect changes to our services, our users' needs and our business priorities


Certain parts of our site are made available free of charge. You may need to pay a subscription fee to access other parts of the site.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.


You must not:

(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

(e) access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;

(f) violate the directives set out in the robots.txt file for our website;

(g) use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing); or

(h) attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the website.

Save where use of data on our website is expressly permitted as part of a website service, you must not use data collected from our website to contact individuals, companies or other persons or entities.

You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.


You may register for an account with our website by completing and submitting the account registration form on our website. If you register for an account:

you must not allow any other person to use your account to access the website.

you must notify us in writing immediately if you become aware of any unauthorised use of your account.

you must not use any other person's account to access the website.


If you register for an account with our website, you will be asked to choose a user ID and password. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. Your user ID must not be liable to mislead and must comply with the content rules set out below and:

you must not use your account or user ID for or in connection with the impersonation of any person.

you must keep your password confidential.

you must notify us immediately if you become aware of any disclosure of your password. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us by email ([email protected]) or telephone us (+44 (0)191 645 6150.

You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.


We may:

suspend your account;

cancel your account; and/or

edit your account details,

at any time in our sole discretion without notice or explanation. You may cancel your account on our website using your account control panel on the website.


Subject to the express provisions of these terms of use:

we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

all the copyright and other intellectual property rights in our website and the material on our website are reserved.


You may:

view pages from our website in a web browser;

download pages from our website for caching in a web browser;

print pages from our website;

upload, download and edit your content as further described below; and

use the features specified on our website that are made available free of charge by means of a web browser.

Except as expressly permitted above or by the other provisions of these terms of use, you must not download any material from our website or save any such material to your computer.

You may only use our website for your own personal purposes, and you must not use our website for any commercial use or other purpose.

Except as expressly permitted by these terms of use, you must not edit or otherwise modify any material on our website.

Unless you own or control the relevant rights in the material, you must not:

republish material from our website (including republication on another website);

sell, rent or sub-license material from our website;

show any material from our website in public;

exploit material from our website for a commercial purpose; or

redistribute material from our website (provided that you may redistribute our newsletter in print and electronic form to any person).

We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.


In these terms of use, "your content" means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in these terms of use. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media and grant to us the right to sub-license the rights that you license to us under this section. You also grant to us the right to bring an action for infringement of the rights the rights that you license to us.

You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.

You may edit your content to the extent permitted using the editing functionality made available on our website.

Without prejudice to our other rights under these terms of use, if you breach any provision of these terms of use in any way, or if we reasonably suspect that you have breached these terms use in any way, we may delete, unpublish or edit any or all of your content.

You are solely responsible for securing and backing up your content.


In these terms of use “customer data” means the data (including personal data) inputted by you (or by us on your behalf) for the purpose of using the website services or facilitating your use of the website services. The terms “data controller”, “data processor”, “data subject”, “personal data” and “processing” shall have the meanings ascribed to them in the Data Protection Act 1998 (the Act).

You warrant and represent to us that:

your content will be an original work; and

your content will comply with these terms of use.

Your content, and the use of your content by us in accordance with these terms of use, must not:

be illegal or unlawful, must not infringe any person's legal rights;

be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law);

be libellous or maliciously false;

be obscene or indecent;

infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;

infringe any right of confidence, right of privacy or right under data protection legislation;

constitute negligent advice or contain any negligent statement;

constitute an incitement to commit a crime;

be in contempt of any court, or in breach of any court order;

be in breach of racial or religious hatred or discrimination legislation;

be blasphemous;

be in breach of official secrets legislation;

be in breach of any contractual obligation owed to any person;

depict violence in an explicit, graphic or gratuitous manner;

be pornographic;

constitute spam; or

be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory.

Where you content is a contribution to an interactive service it must:

be accurate (where they state facts);

be genuinely held (where they state opinions); and

comply with applicable law in the UK and in any country from which they are posted.

Subject to the specific rights you grant us under in these terms of use, you shall own all right, title and interest in and to all of your customer data and you shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of the customer data.

If we process any personal data on your behalf when performing our obligations, we both agree that you shall be the data controller and we shall be a data processor and in any such case:

you acknowledge and agrees that the personal data may be transferred or stored outside the EEA or the country where you are located in order to perform the website services and our other obligations under this agreement;

you shall ensure that you are entitled to transfer the relevant personal data to us so that we may lawfully use, process and transfer the personal data in accordance with this agreement on your behalf;

you shall ensure that the relevant third parties have been informed of, and have given their consent to, such use, processing, and transfer as required by all applicable data protection legislation; and

each of us shall take appropriate technical and organisational measures against unauthorised or unlawful processing of the personal data or its accidental loss, destruction or damage.

You acknowledge that we are reliant on you as data controller for direction as to the extent to which we are entitled to use and process the personal data. Consequently, we will not be liable for any unauthorised or non-compliant loss, access or other processing of personal data or any claim brought by a data subject arising from any action or omission by us, to the extent that such action or omission resulted directly from your instructions or your failure to provide instructions. You shall indemnify and hold us harmless against all losses that we suffer of incur as a result of a claim by a data subject against us as a result of your instructions or failure to provide instructions.


The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.


Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.


We may from time to time provide interactive services on our site (interactive services), including, without limitation chat rooms and bulletin boards.

The information and materials made available on any interactive services have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values We are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

We may remove or edit any content contributions to any of our interactive services whether they are moderated or not.

If you wish to complain about information and materials uploaded by other users please contact us by email ([email protected]) or telephone us (+44 (0)191 645 6150).


Whether you are a consumer or a business user:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any paid services to you, which will be set out in our terms and conditions of supply.

If you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, our site; or

use of or reliance on any content displayed on our site.

In particular, we will not be liable for:

loss of profits, sales, business, or revenue;

business interruption;

loss of anticipated savings;

loss of business opportunity, goodwill or reputation; or

any indirect or consequential loss or damage.

If you are a consumer user:

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.


You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in these terms of use.

If you wish to link to or make any use of content on our site other than that set out above, please contact us by email ([email protected]) or telephone us (+44 (0)191 645 6150).


If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.


DroneLab is an unregistered trade mark of Drone Industries Limited. You are not permitted to use them without our approval.